Terms and Conditions

1. General Aspects

Inouïe Beauty aims to sell cosmetics online, belonging to the company Extraordinary Effect, Lda, with its headquarters at Rua da Aldeia, 21, 3850-564 Branca, with TIN 515160873, email address info@inouiebeauty.com and contact number +351 226096009 (from 10:30 to 13:00 (GMT), Monday to Friday), hereinafter referred to as Inouïe Beauty and the people who wish to purchase through the address www.inouiebeauty.com hereinafter referred to as "User".

2. Use of the Website

The user declares that by visiting or purchasing the products available, he/she accepts the conditions set out on the Inouïe Beauty website.

The General Conditions of Use of the website may be updated without notice, so we advise you to read them periodically.

We reserve the right to withdraw or alter products and/or services without notice. We do not guarantee the permanent availability of the website, so it may, for any reason and without prior notice, be unavailable for a certain period of time.

Inouïe Beauty's website has as its main objectives the online sale of products and advice and is only responsible for the information relating to the same and appearing on this website. Therefore, Inouïe Beauty is not responsible for any hypertext links visited via our website or for the use of the information contained in this website by third parties.

To place an order, the user must be over 18 years of age and must commit to providing true data when placing an order so that the order can be processed quickly and correctly.

3. Privacy Policy

Inouïe Beauty has responsibility with regard to the security of the website and the protection of the data of users and visitors.

The data provided will be computer processed by Inouïe Beauty.

This privacy policy applies only to information collected through our website.

Use of the Inouïe Beauty website implies consent to our Privacy Policies.

Any changes to this policy will always be made available at this location.

4. Information collected

Inouïe Beauty collects information when you register on our website, place an order, fill in the beauty coach section or subscribe to our newsletter.

When you register or place an order on our website, the data we collect is: name, address, email, telephone contact, VAT number and data required for payment.

When you use the Beauty Coach, the data collected are: name, email and age.

Registration on the site is not compulsory. You may visit anonymously.

5. Use of the information

The information collected may be used for the following purposes:

Process the order or carry out the purchase at Inouïe Beauty.

Personalisation your experience: your information allows us to better meet your needs.

Allowing personalised advice on products and routines according to your needs.

Improving our website: we are always trying to increase the range of products and advice we can offer based on your requests.

Improved user service: your information enables us to respond more effectively to your requests and needs.

Transaction processing: your information, whether public or private, will not be given to third parties without your consent, except that which is necessary for the delivery of ordered products.

Disclosure of contests, promotions, surveys, or other site information.

Periodic emailing: the email address you provide may be used to send you information regarding your order, as well as occasional news, updates, information regarding products or services, among others. If you wish to stop receiving these emails, simply contact our customer support service stating your desire not to receive further communications, or simply click on the Unsubscribe link contained at the bottom of each email.

6. Data protection

The Inouïe Beauty website has several security measures in order to maintain the security of your personal information when you enter, modify, or access your personal data or place an order.

7. Cookies

Cookies are small files which our website transfers to your computer's hard drive, and which enable us to recognise your browser and remember certain information.

When you create an account on Inouïe Beauty, your computer will save a cookie that will allow you to be automatically identified whenever you visit our site again.

You can always set your browser to refuse cookies, but in that case the website or parts of it may not function as expected.

8. Data sharing with third parties

Inouïe Beauty undertakes to protect users' data and not to sell, exchange or transfer their personal data to third parties.

The data may be provided in situations which justify it, such as collaboration with judicial authorities.

9. Intellectual Property

All intellectual property rights of software and content available through this website are the property of Inouïe Beauty.

The user may save, print or display the contents of this website for personal use only.

It is not permitted to publish, manipulate, distribute, or reproduce, in any format, any content of this website, or any other unauthorised acts that have the same contents as their object

10. Selling price of the products

The sale price of each product is determined by Inouïe Beauty and can be freely changed at any time; changes in the sale price of the product do not affect the order whose receipt and acceptance has already been confirmed by the user.

The selling price of the Products indicated on Inouïe Beauty includes VAT at the applicable legal rate.

The costs of delivery of the product, when applicable, shall be added to the indicated selling price.

The sale prices of the Products are those presented, unless there is an error in their indication detected by Inouïe Beauty up to the delivery of those to the Customer.

In this case, the Customer is immediately contacted by email at the address provided.

The Customer can choose to receive their order at the correct price or cancel it.

All products in our shop are subject to price reduction for sale. This promotion always applies from the 1st of January of the current year until the 31st of December of the current year.

11. Payment methods

Inouïe Beauty offers the user the following payment methods: credit card (Visa), PayPal, MB WAY and ATM Reference.

Payment through the ATM reference provided for that purpose will also be accepted.

The latter is only available for payment transactions carried out in Portugal.